Investor Services

Investor Services

With investors becoming increasingly sophisticated, hedge funds must be prepared to respond to their demands for greater transparency and customised reporting.  In addition, as regulatory regimes around the world evolve, it is critical that hedge funds quickly adapt to relevant legislation within their jurisdictions of domicile.  The Maples Group provides solutions to facilitate smooth communication between hedge fund managers and their investors, and to ensure regulatory compliance.  Our activities include:

• Performing investor due diligence in accordance with applicable anti-money laundering legislation
• Processing investor transactions - including subscriptions, redemptions, transfers and distributions
• Maintaining the register of investors
• Opening and operating bank accounts to process capital transactions and pay expenses
• Providing secure, online access to investor reporting including contract notes, statements, notices and other ancillary documents and correspondence
• Providing timely responses to ad hoc inquiries from investors and their authorised representatives

We seek to provide an exceptional client service experience for both the fund managers with whom we work and their investors.  Supporting this approach is our robust technological infrastructure which allows us to be dynamic in responding to their evolving needs.